Mockingbird LLM calls failing

Incident Report for Vectara Inc

Resolved

The issue has been resolved. A new version of the AMI from the cloud provider resulted in system call issues. We've fixed and verified now.

Posted Oct 24, 2024 - 21:07 UTC

Investigating

Some of the LLM calls to Mockingbird are failing. We are investigating.

Posted Oct 24, 2024 - 20:16 UTC

This incident affected: API (Query, Chat).