Users authorization is broken

Incident Report for Vectara Inc

Resolved

Connections to our database were broken; connectivity has been restored.
Posted Jun 30, 2025 - 16:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 30, 2025 - 16:08 UTC

Identified

The issue has been identified, we are doing a fix.
Posted Jun 30, 2025 - 16:03 UTC
This incident affected: API (Admin, Index, Query, Chat, Document).