Queries are down for some customers

Incident Report for Vectara Inc

Resolved

While upgrading infrastructure, wrong configuration that was misaligned between production and infrastructure caused an outage. We aligned the configuration, and will be conducting a post mortem review.
Posted Sep 01, 2024 - 18:56 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 01, 2024 - 17:51 UTC
This incident affected: API (Query, Chat).
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