MMR query reranking feature resulting in timeouts

Incident Report for Vectara Inc

Resolved

This incident has been resolved.

Posted Mar 21, 2024 - 20:44 UTC

Monitoring

A fix for increased MMR reranking latency has been rolled out. Monitoring to ensure latency levels are normal.

Posted Mar 21, 2024 - 17:50 UTC

Identified

MMR reranking during query is taking longer than normal. We are rolling out a fix.

Posted Mar 21, 2024 - 17:37 UTC

This incident affected: API (Query).